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Frequently Asked Questions

Our products are exactly the same as shown in the photographs. The photographs, taken by a professional agency, are conducted under our company's supervision. Under no circumstances is there any difference in color or model. There is no distinction between the product shown in the photograph and the product sent.

After your orders are carefully prepared, they will be shipped within 24 hours. The delivery time of your order may vary depending on the country you are located in; however, on average, you can expect to receive your product within 1-7 business days after the product is handed over to the shipping company.

Yes, our home, beach, and lingerie models are long-lasting. We use high-quality materials to enhance the durability of our products. However, another important factor for long-lasting use is to follow proper care and washing instructions. To ensure that you can use our products smoothly for many years, please pay attention to the washing instructions specified on the product label. As long as you adhere to these instructions, you can enjoy our home, beach, and lingerie models for years to come. Along with extending the lifespan of our products through the use of quality materials and proper care, they will continue to provide you with comfort and elegance.

Our lingerie models are certified with the Azo Tex certificate, which guarantees that harmful chemicals are not used in our products. Additionally, as the Burcumay brand, we also consider suitability for sensitive skin in our production. Therefore, our lingerie models do not pose a risk of causing allergic reactions. The comfort and safety of our customers are always our top priority.

When choosing home, beach, and lingerie products, there are several important factors to consider. Firstly, the quality and durability of the product are crucial. At Burcumay, we offer long-lasting models made from high-quality materials.

Additionally, it's essential to assess whether the product's design and style align with your personal preferences. At Burcumay, we present chic designs by keeping up with fashion trends.

Furthermore, fit should not be overlooked. Checking the size chart before purchasing home, beach, and lingerie models and selecting the one that fits your measurements will help determine if the product is suitable for you.

Lastly, paying attention to the washing and care instructions of the product is important. Proper washing and care can extend the lifespan of the products. By carefully following these instructions, you can ensure long-term use of your home, beach, and lingerie products.

Considering our commitment to customer satisfaction and quality at Burcumay, paying attention to these factors while shopping will allow you to find your style and comfort combined.